Returns & Exchanges

At American Express, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, you may return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Log in to your account and visit the 'Order History' section to select the items you wish to return and generate a return authorization.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

3

Attach Shipping Label

Print the prepaid shipping label provided in your account portal and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand over your package to the designated carrier and keep your tracking number to monitor the status of your return as it reaches our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing